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Shipping & Returns

Shipping

We use Australia Post to ship our products and the shipping rates are weight-based.

Returns Policy for products

 

It you receive a damaged product in the post, please contact our office using this contact form or phone 08 9271 9271 to arrange a replacement.

Workshop Cancellation policy: Our standard policy is:-

In fairness to all and to allow us to meet our commitments for the workshops our standard policy for refunds is: For cancellations made 30 days or more prior to workshop: Full refund less $95 Administration fee. For cancellations made from 29 days to 14 days prior to workshop commencement: 50% refund of fees. No refunds after this time; however your place may be transferred to another person (subject to prior notification and confirmation with the organisers).

Please refer to the cancellation policy stated in the specific workshop or program you are enrolling in for any changes to this policy.